Innovation Hub

Discover our latest resources, including eBooks, scientific research and more.

"Our research isn't just academic—it's driving a revolution in customer experience, where AI becomes the ultimate ally, saving time and boosting revenue for businesses and consumers."

Charles Dognin, CTO & Co-Founder of Glanceable   🚀

eBook

Blog

AI Agent
Customer Relations

AI Agents for enhanced customer relations

Explore what AI agents are, how they work, and, most importantly, how to integrate them today to sustainably enhance your customer experience.
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Customer Analysis
Proprietary AI

Transform Customer Feedback Analysis with AI

Discover how Natural Language Processing (NLP) enhances customer feedback analysis by detecting key trends and providing an accurate understanding of customers.
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Scientific Research

Glanceable's commitment to innovation through research pushes the boundaries of machine learning, offering more precise and reliable solutions for customer feedback.

Improving Text Predictions: A New Method for More Accurate Results

Our research shows that with Glanceable you can get more accurate text classifications that better reflect real-world relationships between categories. This leads to better customer insights and decision-making.

Maximizing ML Model Performance for Imbalanced Binary Data

This new binary data evaluation method, built by the team at Glanceable, is crucial for detecting rare events and achieving more reliable analytic results.

Unparalleled customer feedback analysis within reach

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